Store Information and policies
Shippping
All Monkey Bar Tarps are shipped UPS ground from the orgin of our printing facilities. Our printing facilities are located in IL, MI and CA, with our business offices in Brookfield, WI.
Return Policy
Since all tarps, signs, adhesive wraps are custom manufactured to your exact dimensions, returns are not accepted for inaccurate measuring or installation errors.
For manufactured defects or damaged shipping, please contact orders [!at] monkeybartarps.com within 14 days of receiving the order – or message us through Etsy messenger. For customized products and non-warranty returns, customer must pay shipping costs using a trackable method. There is a 1 year replacement warranty on manufacturer defects. Message us with any questions on returns, exchanges or order issues. For any questions on your order contact 414-403-1912 or email orders@wrapcityblue.com
All sales are final. No returns or exchanges.
Because Monkey Bar Tarps are custom ordered and printed after the time of printing, please measure and order carefully to be sure you get products that work for you. Unless noted otherwise, all dimensions and customizations provided will be assumed to be exact finished dimensions listed as width x height. Production tolerances are +/- 1/4”. Colors may vary from on screen viewing.
Production Time
Tarp printing production time is 2 days from when the order is submitted. Orders are processed M-F, 10am-4pm CST.
Authorized Returns
In the event you are not satisfied with your Monkey Bar Tarp, or if your tarp has manufacturer defect, please contact customer service at orders@monkeybartarps.com. No returns will be accepted prior to an email authorization from customer service department.
Privacy Policy
What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter or social platforms.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To personalize your experience
(your information helps us to better respond to your individual needs)
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To administer a contest, promotion, survey or other site feature
; To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.
Your Consent
By using our site, you consent to our privacy policy
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.monkeybartarps.com
17840 Milford Lane
Brookfield, WI 53045
USA
orders@monkeybartarps.com